Samsung as a brand has the history of pushing the envelope as far as innovative experiential endeavors are concerned. The brand is back in news for the same as they have recently unveiled a new concept called a “Safety Truck.” The mechanism of the concept is features a wireless camera on the front of a truck and four big monitors on the back. A live stream from the cameras is then displayed on the screens, making it possible for drivers to see what’s in front of the truck.
The experience has been generated with idea to reduce the possibility of road accidents and has already managed to create a worldwide sensation with the experiential researchers lauding the efforts of Samsung on adding yet another feather to their golden experiential cap. Most people wonder what drives the experiential adrenaline rushfor Samsung and why are they so successful in terms of experience generation? Well, we at EE have the answers decoded for you as we present the top 4 learnings from Samsung’s experiential campaigns across the world.
1- Let the technology speak for itself
Samsung as a brand never believes in humans talking and selling their technology driven products through personal interaction. They have instead consistently come out with innovative campaigns where it is the technology that is communicating with their prospective customers like a human. Be it the ‘French Spiderman puts Samsung’s Galaxy Gear to the test’ experiential campaign or the highly advanced Samsung Galaxy 6 phone launch events or the Giant Photography experience to promote its NX11 camera.
The brand has always tried to establish an intimate and indispensable relationship between technology and humans in a way that no other brand has ever attempted before. Closely looking all of their experiential campaigns all of them can be easily understood to be subtly underlining the theme ‘Who needs humans when you can make Samsung technology your best friend.’
2- Adding celebrity influence
Samsung usually never relies on one single celebrity brand endorser for its experiential ventures. Be it its experiential activities or launches in India or abroad it has almost always used a variety of celebrity mix to make its products appeal to masses at one go. Clear example of this is the Samsung Galaxy 6 launch party in the US recently where Samsung got a variety of celebrities to use their phones and get clicked in the process. Also Samsung in India has been recently seen associating with the likes of Huma Qureshi, Shahid Kapoor, Shraddha Kapoor, Amir Khan and others.
With this strategy not only is the brand is able to capitalize on the popularity of diverse celebrities one after the other but they also add a surprise angle to all their initiatives and leave the audiences in a mode of anticipation of what the brand might come up with next.
3- Smart associations
Samsung also like most brands is known to associate with other events of diverse genres to better market itself. However what makes these associations beneficial for Samsung is the parameters on which it joins such collaborations. Looking back into Samsung’s experiential history one can easily understand it has only made association with events which majorly caters to the youth, which is the primary target market for the brand. Its notable associations with ‘Party on with Chatathon’, ‘Young Innovation Awards’, ‘College Festivals’ and Sporting associations with the likes of IPL, Asian Games, Paralympic Games etc. prove the point.
4- Innovative CSR initiatives
In case of most brands while their experiential initiatives are all about telling the story of their brand and products, their CSR initiatives are known to be marked by associations with NGO’s or donations to the needy for a good cause. Samsung however has created their own niche in terms of CSR campaigns too as much similar to their experiential ventures their CSR initiatives are used by the brand as an opportunity to display the unique features of its technology while fulfilling the mandate of CSR in the process.
Looking closely at their initiatives such as the development of Samsung smart schools where the technology of Samsung is used to educate underprivileged children, technological support of disabled in the rural areas, tech savvy means of sustaining the environment and others are worthy examples of how Samsung as a brand has truly diversified in all its initiatives while staying well within its ethos to display the same message and establish the same connection with all their endeavors.
