“Integrated marketing is easy to preach but difficult to do. I have found the work of the centre to be full of useful tips, case insights and best practice distillations – yet with a surprisingly low sermon quotient!” John Grant. The above quote highlights an important aspect of Integrated Marketing, which is that the process is much easier to talk about but rather challenging to implement.
An Event organizer frequently comes across the term while managing an event but rarely knows whom to speak to. EEMA however took the initiative of simplifying the concept to event organizers at EEMGAINE 2015 by hosting an insightful panel discussion spilling the beans on Integrated Marketing. With Ravi Kiran, Co-founder and Managing Partner- Friends of Ambition, as the key speaker,SanjeevPasricha, Chairman- EEMA Taskforce on Standards, moderated the discussion.
Ravi Kiran began his address by explaining the development of the term “Integrated Marketing Communication” since its inception. He shared American Marketing Association coined the most powerful term ever created in the field of marketing as Integrated Marketing and the term today has different meanings for different people around the industry. “Integrated Marketing Communication means panning 360*, something holistic that completes all corners and a recent term ‘Through the Line’ has also emerged to explain the same”-said Kiran.
Speaking on why marketers resort to IMC Ravi Kiran said, “Customers today have changed with time and marketing has also evolved similarly. IMC as a process is customer centric, consistent, comprehensive and compensatory. It should not be confused with a discipline rather it is an approach and a marketing technique to cater to the increasing demands of a brand marketer.”
So what can be the correct definition of Integrated Marketing Communication? To this Kiran responded by saying, “IMC can be correctly defined as the transferring of one’s thoughts through many executions and a few metrics to measure.” Citing an example for the real world he said. “IMC is best symbolized through an Indian Thali, with a variety of dishes served on the same plate, the platter represents the overall marketing of the brand and every single element of the plate represents a different media tool. All the elements of the plate complement each other and serve the purpose of providing satisfaction to the eater and similarly all media tools when complement each other while displaying the entire process is termed as Integrated Marketing Communication.“